We are available on the phone or via email at the Croatia Gems Office in England during normal office hours, Saturday and on Sundays during busy times;
Monday – Friday – 9am – 5.30pm
Saturday – 10am – 4pm
Sunday – 10am – 4pm (during busy periods)
Xmas – closed Xmas Eve, Xmas Day & Boxing Day (Open 27th Dec – 1pm on 31st Dec)
New Year – closed 1st Jan (Open again from 2nd Jan)
Easter – closed Easter Sunday
Out of Hours
We are always on hand to our guests! If you need to contact someone during your holiday, please refer to your Arrival Information Sheet for the contact details of your local contacts, local representatives on the ground in Croatia and out of hours mobile numbers for UK based Croatia Gems staff should you need us. These phones are always manned but sometimes we may be on another call so do leave a message and we’ll call you right back.
Croatia Gems Ltd is Registered in England
Unit 1C, Crucible Close, Mushet Industrial Park, Coleford, Glos GL16 8RE
Company Number: 5262834
Vat Number: 187320402
How to Book
Once you have decided on the property you would like to book, call us to confirm availability and the price. We can reserve properties for 48 hours at no cost so please request this if you wish us to hold one for you.
Subject to availability and on your request, a provisional reservation will be made. We will then send you the booking form, the conditions and an invoice.
In order to secure the booking, the following must be sent to us within 3 days of the date of the booking form and invoice:
1. Booking Form completed in full and signed by a member of your party who is over 18, accepting the booking conditions on behalf of yourself and your group members;
2. Payment of the deposit & £40 Booking Fee (by bank transfer or credit card);
3. Security Deposit Form – credit card mandate authorising the security deposit amount be charged by us in the event of damages signed by a member of your party who is over 18.
Please refer to the Booking Conditions for full details…